curl -X GET "https://worker.thenewscc.com/support/relatorios/cohorts?data_inicio=2024-01-01&data_fim=2024-06-30&agrupar_por=mes" \
  -H "Authorization: Bearer seu_token_jwt"

curl -X GET "https://worker.thenewscc.com/support/relatorios/cohorts?data_inicio=2024-01-01&data_fim=2024-01-31&agrupar_por=semana" \
  -H "Authorization: Bearer seu_token_jwt"

{
  "success": true,
  "data": {
    "cohorts": [
      {
        "periodo": "2024-01",
        "ticketsCriados": 342,
        "ticketsResolvidos": 298,
        "tempoMedioResolucao": "4h 32min",
        "taxaResolucao": 87.1,
        "retencao": 0
      },
      {
        "periodo": "2024-02",
        "ticketsCriados": 289,
        "ticketsResolvidos": 245,
        "tempoMedioResolucao": "3h 45min",
        "taxaResolucao": 84.8,
        "retencao": 0
      },
      {
        "periodo": "2024-03",
        "ticketsCriados": 312,
        "ticketsResolvidos": 278,
        "tempoMedioResolucao": "4h 10min",
        "taxaResolucao": 89.1,
        "retencao": 0
      }
    ],
    "periodo": {
      "inicio": "2024-01-01",
      "fim": "2024-03-31"
    },
    "agrupamento": "mes"
  },
  "cache": {
    "hit": false
  }
}