curl -X GET "https://worker.thenewscc.com/support/quick-replies" \
  -H "Authorization: Bearer seu_token_jwt"

curl -X GET "https://worker.thenewscc.com/support/quick-replies?categoria=tecnico" \
  -H "Authorization: Bearer seu_token_jwt"

curl -X GET "https://worker.thenewscc.com/support/quick-replies?search=login" \
  -H "Authorization: Bearer seu_token_jwt"

{
  "success": true,
  "data": [
    {
      "id": 1,
      "titulo": "Boas-vindas",
      "conteudo": "Olá! Bem-vindo ao suporte. Como posso ajudar?",
      "categoria": "saudacao",
      "atalho": "/ola",
      "usageCount": 150,
      "lastUsedAt": "2024-01-14T10:00:00Z",
      "createdBy": "admin@waffle.com.br",
      "createdAt": "2024-01-01T00:00:00Z"
    },
    {
      "id": 2,
      "titulo": "Problema de Login",
      "conteudo": "Lamentamos o problema com seu login. Por favor, tente limpar o cache do navegador...",
      "categoria": "tecnico",
      "atalho": "/login",
      "usageCount": 89,
      "lastUsedAt": "2024-01-14T09:30:00Z",
      "createdBy": "joao@waffle.com.br",
      "createdAt": "2024-01-05T10:00:00Z"
    }
  ],
  "pagination": {
    "total": 25,
    "page": 1,
    "limit": 20,
    "totalPages": 2
  }
}